Several types of high-quality materials are used in our jewelry pieces such as Oxidized or Silver replica. Also for your reference, the materials used in each piece of jewelry are mentioned in the product description.
Keep your jewelry pieces away from direct sunlight and in a dry, cool place. We recommend avoiding the contact of jewelry pieces with perfumes, water, and lotions for their prolonged life. Furthermore, you can also read our Jewellery Care guide for more specific care of jewellery pieces.
No, we do not return or replace jewelry at the moment. We only provide refunds if you receive a damaged/broken product or if any item is missing. For instructions on how to begin the refund process within the allotted time range, please get in touch with us together with the entire necessary product unpacking video in a situation like this.
You can contact our customer support staff through our given official email address or contact number given on the website page if you have any queries, concerns, or need help.
We offer several types of payment options like UPI, debit/credit card, etc. We also accept cash-on-delivery (COD) orders. Further details of accepted payment options/methods are provided during the checkout process.
You can contact our customer support staff if you need to modify or cancel your order. We will try our best to fulfill your request, but once the order is shipped it may not be possible to modify or cancel your order.
We prioritize a basic time limit of two business days for product dispatch. Following the initial day of shipping, it might take an additional three to five days for the items to arrive at your door. The defined time frame for delivery may also vary from location to location. Anticipated delivery duration and relevant updates can be reviewed on our official product page.
Although we ponder quality control as a core element of our business, in case you get a damaged piece, you can get favorable assistance from our customer support team. Simply send a clear unboxing video and get in touch with customer service right away.
Yes, our company occasionally offers exclusive deals and promotions to first-time shoppers. To stay informed of the newest promotions and upcoming deals, you can go through our promotion page.
Your ratings and feedback are much appreciated by us. Our official webpage and social media platforms are open to you for writing a comment on the offerings you have chosen. Your remarks hold value for us, as it makes us active in constant improvements.
